Exchanges & Returns
Need to return or exchange an item? Click below to begin the process through our Return Portal.
Our 30-Day Return Policy
We want you to be completely happy with your purchase.
Most in-stock items may be returned or exchanged within 30 days of delivery. There are no restocking fees on standard returns or exchanges, and we offer refunds, exchanges, or store credit based on your preference.
If you have any questions before starting a return, please contact us and we'll be happy to help.
Return Requirements
To be eligible for a return or exchange:
• The item must be returned within 30 days of delivery.
• The item must be in new, unworn condition.
• Original tags and packaging must be included.
• The item must be free from damage, alterations, odors, pet hair, or excessive wear.
Special Order Items
Special order items are custom-made specifically for you and are not eligible for return or exchange.
This includes custom tartans, special order kilts, and other made-to-order products unless there is a manufacturing defect or an error on our part.
Clearance Items
Clearance items may be returned; however:
• Clearance returns are subject to a restocking fee.
• Clearance items are not eligible for free exchanges.
Refunds
Once your return is received and inspected, we will process your refund, exchange, or store credit as quickly as possible.
Refunds are issued to the original payment method used for the purchase.